Blog

The solution for obtaining more session evaluations, possibly #ls10


Tags :


After the awesome feedback so far on this morning's post, an idea bubbled to the top that some liked.  Others may have had reserves, but I think the idea is sound enough to up the number received.  We will be using Lotusphere as an example (for those coming from other types of conferences).

Lotusphere has an online system that is not as clean and easy as some would like for filling out "on the fly" evaluations of session.  Lotus gives a conference T-shirt when filling out and turning in the final conference evaluation.  That is it.  From there the room monitors attempt to get them as people walk out the door, but many are never done by an overwhelming majority of attendees.  So here is what came up.

Offer a token for each evaluation turned in per session.  The room monitors would hand one back when they got handed the eval.  Attendees are a competitive bunch, as pointed out by one person.  They would go for these if the prizes or rewards were real.  Online evaluations could be verified at the Info Desk.  You walk up, show your id and they see the number you have done.  You are handed XX amount of tokens and then they mark those off.  A simple task since you use your registration number to submit the online on anyway.  The info is there.

Now what are the tokens good for?  Numerous choices are possible.  Discounts in the Lotus Stuff store.  Shirts.  More coffee.  Prizes from vendors.  A bigger giveaway with each token being an entry marker.  Hand in a few for some cool piece of Lotusphere memorabilia.  The possibilities can be mixed and matched with cost versus input.  There is a line there somewhere that could be met by all.

While actually handling tokens sounds crazy, people respond better to the physical side.  This could be done virtually as a bank with a scan of your ID.  But being able to trade, share, group and pool them is just as important.  Think collaboration here people.  You are short 3?  Here I am not using them.  We want the big prize?  Let's pool our tokens.

I would suggest reading the comments from the previous posting as well as they offer some great feedback.  No system would be perfect to gain more evaluations.  But there has to be some movement to make the response better.  Also, using a business partner solution, such as Ben's, for the session database makes perfect sense.  It has grown into such an amazing tool and needs to be recognized.  While IBM needs to and wants to keep you in the little lsonline bubble, that goes away, bridging the collaboration gap they so much promote would be awesome.