IBM Mail Next versus Microsoft De-Clutter early thoughts
Tags :Mail Next De-Clutter Microsoft email
IBM is announcing Mail Next shortly and Microsoft launched De-Clutter for Office 365 today. Both promise to hide your email bring the important mail to the front for you to work better. The goal of each is to learn your email behavior and start working for you via analytics and consistent actions you perform in your email.
For example, if in your organization tree your direct manager sends email, then the system would recognize you need to see that email from them constantly. While emails you always delete or send to folders can be removed or filed away for viewing later. Basically clearing your inbox view (or whatever it becomes) into something manageable. You can train both systems as you go along and they both keep learning. That really is not the core issue users face today.
The product goals are a band-aid and is where both fail. They do not solve the actual problem of receiving too much email. We oversubscribe to content and teach ourselves to ignore instead of unsubscribing from the emails. This tool only hides content from you that you ignore even easier since it is automated. Many of us have email rules that do that now. We send emails to folders and then go delete everything in the folder. Why not stop receiving them in the first place? Is there in inherent fear we will miss something? Yet we never view those messages.
You can see the announcement for De-Clutter right here and all my blog postings on IBM Mail Next right here on the IdoNotes blog.
I am curious of your feedback and conversation on both products as well as the idea we oversubscribe
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On Wednesday, November 12th, 2014 by Chris Miller
