When users don’t get it, and blog about it..
Tags :Domino 7
I came across this little quip from my Google alert today on a article/blog entry... Programs That Reinvent The Wheel
This is mainly about Lotus Notes, but I think it's endemic to the Windows way of doing things. Programs are written under the assumption that there won't be a helping, friendly ecosystem to assist them when a function is called beyond their core values. As an example, Lotus 7 has an embedded version of Internet Explorer -- I can't figure out how to get it to launch an external browser (Thank God for Firefox!). Some programs use the term Properties, others Preferences. There is no consistency across the line, and the big picture of a family of applications is not considered.
I commented on it, as did Joe Litton (he covered some other areas though). I basically stated that the blogger has choices:
- find the administrator who has not set policies in place to control this
- learn how to use the client help file that explains this
- notice that Lotus did it right by not forcing you into some browser choices (alibi you could change it later) up front like IE, Firefox or whatever.
Look at it numerous ways and you get the same result...
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On Friday, September 22nd, 2006 by Chris Miller
