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School spends thousands searching Lotus Notes for past emails (someone explain this to me)


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I was reading this article, make sure you read it all to get the effect.  Here is the excerpt that confuses me (bolds are mine):

Despite expectations that it would take only days to retrieve student reassignment e-mail, Wake school officials needed 15 weeks and spent almost $17,000 in response to a public records request from The News & Observer.

But it was apparent by Feb. 14 that the district's information technology staff did not have the ability to easily search past e-mail.

Wake's e-mail system -- called Lotus Notes -- was installed last year, said Vass Johnson, director of network systems. Officials felt the system could handle a large public records request, but this was its first big test.

Staff members soon found they had to do much of the time-consuming work themselves, such as writing computer scripts that reconstructed databases and searched for specific e-mail.


Someone needs to tell them that they could have had journaling turned on, multi-database searching or whatever instead of all this wasted time and script writing.  Life can be much simpler.