Did you suffer through the Blackberry service outages?
Tags :Technical
We support Blackberry's here for customers
and luckily did not have much effect from the
outages but know of those that
did.
The Canadian company
said a second North American outage on Wednesday was the result of an unrelated
"hardware failure." A RIM statement said a "back-up system
functioned with lower capacity than expected and the lower capacity then
caused latency in message delivery for some customers."
RIM declined to elaborate on the number
of customers affected or the nature of the software and hardware involved
in the two incidents. The company also seemed to dispute the magnitude
and length of last week's disruption.
Cellular carriers Cingular Wireless
and T-Mobile said on June 17 that service for all of their BlackBerry users--at
least 1 million people, but probably many more--was down nationwide nearly
four hours.
Has Blackberry implementations become a
required commodity at your enterprise like the phone and IM are? Is
their major upheaval with this kind of outage or do people get along fine
without the Blackberry for short amounts of time?
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On Tuesday, June 28th, 2005 by Chris Miller
