Eating some crow and throwing some back
Tags :Announcement
I am back from the E-Pro Editorial Conference
and find that I have to eat a little bit of crow from Ed.
AOL has
announced it will stop the Enterprise
IM product it produces. But not only is it moving all those customers
to IMlogic (what a nice treat for them since they built some of the code
behind the scenes) but it will continue to focus on what I mentioned last
week about putting more business
services into the free consumer grade product. They even had this
quote in the article:
"We are not pulling
out of the enterprise space, we see a lot of growth in the workplace,"
said Brian Curry, senior director for AIM network services. "The enterprise
IM market is probably one of the fastest growing segments of IM usage."
So I think they have something in mind
more than the meeting services they are offering. But here is my
favorite part just for Ed.
"IT buyers won't
make IM decisions in a vacuum, If they're already getting software from
a company like Microsoft or IBM, they'll go with them for an instant-messaging
solution," said Michael Osterman, president of Osterman Research.
"What AOL is doing is refocusing, instead of going head-to-head with
Microsoft and Lotus."
"This was a smart decision for
AOL," said Nate Root, an analyst with Forrester Research. "They'll
have more success selling directly to individuals."
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On Monday, June 21st, 2004 by Chris Miller