IdoNotes (and sleep)

by Chris Miller at 02:26:13 PM on Wednesday, March 30th, 2005
That was an interesting one,  plus a side chat on AOL about it.
  • One comment said they had no idea coffee was a perk.  Well yes!  We had a choice here since there are not as many coffee drinkers, that one is a small 'club' of people that pay.  In return we get unlimited free soda and some juices plus free water dispenser.  Water you ask!  Well our building does not offer water service anywhere but near the central elevator core.  So that means coffee must be made and water added and the drinking water from the tap was awful.  So we opted for the big bottles.
  • Pool and an indoor golfing range was another comment. that came in.  Indoor golf range?!?!?!  Now that is something unique and new to hear.  Of course if it is one little putting cup with electronic return that was not funny :-)

So are the days of in-house massages and crazy outings and food delivery gone also?  What about small perks like paid parking, Internet access or health clubs?

by Chris Miller at 10:32:44 AM on Tuesday, March 29th, 2005
I was (once again) reading a quick article on the web.  This one covers how technology employees are kept happy with the new realities.  I like one certain quote in particular.
"You won't see air hockey tables or free massages anymore. But you do see greater emphasis on cultural issues,"

Now I know we had a ping-pong table at one time.  But, I cannot recall a time that anyone came to an interview with our company and got hired when they showed up wearing less that business attire for the interview.  I have seen a short where companies are hiring temporary help, with the offer of full-time employment if both sides like each other.

I think that is a strong indication that the demand has dropped beyond unreasonable salaries, perks and the "must hire" ideology.  Meaning you are on the hunt for certain skills and will pay whatever it takes.  There is far too much talent out there, and those willing to learn a new task, to just hire someone because on paper they say they have the skills.

So to cut costs, what does your job do as side perks?  The article hints about bringing dogs to work and we know that won't happen.  Too many allergies and who knows what else.  How about ballgames?  Free soda and coffee?  Do tell.

by Chris Miller at 03:32:07 PM on Friday, March 25th, 2005
A security hole was found by a research group in Trillian.  Here are the specs
LogicLibrary Uncovers Security Gap in Trillian

The vulnerability originally appeared in Trillian 2.0. It was compounded because the same vulnerable code was included in several different components and locations. Although many instances of the bug were addressed in Trillian 3.0, at least two vulnerabilities persisted in the Yahoo IM component.

According to LogicLibrary, these exploitable unbounded buffer-iteration problems remain in the current product version, Trillian 3.1. There are at least two exploitable yahoo.dll buffer iteration bugs -- one is at 0x520296c6 and the other is at 0x5201a05f.

No patch noted yet but I would definitely be on the lookout for one shortly from Trillian.

by Chris Miller at 08:49:02 AM on Thursday, March 24th, 2005
Here is the announcement in the press stating that by the end of April you should see the change. Now on to the reason we are all here
The 1GB storage upgrade represents an increase of more than four times from the 250 Megabytes (MB) of space that Yahoo! Mail users currently enjoy for free.

Yahoo! also offers consumers 20MB attachment limits, along with Spam Guard, AddressGuard and numerous additional features.



I went down this path before sparking some conversation about why companies do not offer more space to their own users.  Most enterprises complain that the users are attempting to use the 'free' services.  Viruses are the most common cited reasons for not allowing access to Hotmail, Yahoo, Gmail or whatever.  So let's talk about that.

Most of these services have or are trying to get some advanced virus scanning in place.  Most viruses seem to be home users with nothing running on the ISP side or locally integrated into their mailfile.  I see more companies not running any types of email scanning for internal use, yet they don't trust the free services that do run it. I know you read what I typed up above.  Yes they run Spam Guard, a virus scanning and other features.

Now before anyone in charge of controls and retention gets all excited, I know all about those types.  Yet, with 1GB of free space (actually unlimited if you are smart enough to move mail around accounts by date on the net), why would a user want to be restricted to 100MB in their own company?  Where is the ability to start using the mailfile as a true sorting and file cabinet feature?  We teach our users to sort, use folders, have good management and then turn right around to this conversation

IT Group: "WHOA!, why do you have so much mail?"
User: "Because we are a paperless office and everything I get is digital"
IT Group: "Well you need to dump some of that or get better organized"
User: "You never provided me a central point for common shared documents so I have to keep them all in my mail because my network share is full"
IT Group: "Yes, we are aware that you have too much there also, print some out and keep hard copies"
User: :"But I thought we were paperless? Why would I print them all out?  Isn't that defeating the purpose"
IT Group: "Sorry, not our problem.  Find a way to reduce the size of your mailfile and network storage, or we will email you reminders everyday until you hit your quota again"

Ugh.  Do I even need to continue?  For gosh sakes they will have 20MB attachments!  How many of you only allow under that?

by Chris Miller at 12:20:07 PM on Wednesday, March 23rd, 2005

by Chris Miller at 12:43:41 PM on Thursday, March 17th, 2005
With Sametime being the tricky beast that it can be for networks, it is no surprise that I should be posting some thoughts on tunneling setups.  I did bounce some quick ideas off of Carl, to verify my days of work were for naught.  Basically we have a customer that wanted a tunneled Sametime server behind our firewalls, that also accepted direct connections if the client could do so.

First we ran into the Sametime server binding to the wrong NIC card.  This was causing the MUX to act like a person in the mall that forgot where they parked the car.  They knew it was in the garage somewhere, but were busy looking on level 2 instead of level 1.  This lead to it thinking the port was stolen.  Much like a person would think  their car was also.  The solution for now was to disable that second NIC card.  The sametime.log file then showed that the MUX was binding to the right IP address and NIC card.  Then that card is NAT to the Internet .

This is where the firewall comes into play.  So what we are looking for as the final result is that the MRC (meeting room client) of Sametime will download to the meeting attendee and try the standard ports to access the Sametime server for the meeting.  If those ports are not available through their network, or we are preventing them from getting in via the firewall, then the MRC should try port 80 for a tunneled connection.  However this is where you can have awesome success or some failure.  So here is where it stands on how to do it.

Install your 6.5.1 server as tunneled, if you did not you can always make the changes manually.  Quite simply too.  Then open the firewall for ports 80, 8081, 554 and 1533.  This will allow tunneling and also attempts at direct connect for screen sharing, whiteboarding, chat and broadcast meetings.  This has nothing to do with audio/video tunneling.  That is a whole other topic.

Make sense?

by Chris Miller at 07:42:01 PM on Wednesday, March 16th, 2005
I was actually looking for other reviews of WSE, since we are a launch partner, and came across this referrer to me for my review I just did.  It was interesting to see that Lotus is allowing anyone that purchases the Domino Utility Server, free unlimited licenses to Domino.Doc and Workflow.  I couldn't find anything about it on the Lotus website, but I am sure it is out there somewhere.

So if they are offering that in a bundle, will anyone deploy it because it is free?  This sounds just like Sametime and what happened with 6.5.x for the integration.  I don't have that many customers that purchased the Utility Server license.  Here is what it offers to solve any confusion or questions:
Q. What does an IBM Lotus Domino Utility Server license include?
A. Domino Utility Server includes the following capabilities, designed for collaborative applications where the number of users is high or difficult to track (for example, a Web application for customer self-service).
  • Access to non-mail collaborative applications
  • Use of individual mail files is not allowed.
  • Client access licenses are not required for Web browser access to non-mail applications, even when user authentication is involved.
  • Access from a Lotus Notes client is allowed, but the Notes software and client access license must be acquired separately.
  • Domino partitioning (the capability to run more than one instance of Domino on the same machine using one copy of the Domino code)
  • Domino clustering for failover and load balancing
  • Limited use entitlement to WebSphere Application Server

So basically it is web only which means that Domino.Doc access is web only?  The Notes client side would require a license?  This seems odd to me.

by Chris Miller at 07:29:20 PM on Wednesday, March 16th, 2005
Anyone want them?  Email me
  IdoNotes at gmail  dot com
  , of course

by Chris Miller at 11:51:36 AM on Tuesday, March 15th, 2005
I am sitting live in the roadshow listening and watching them install, demo and show a Day in the Life for a WSE user.  Here is my overview of what I learned while sitting at the show:
  • Workplace Collaboration Services is for the enterprise and is a much larger install and licensing cost. (I knew this one coming in but a small percentage of the attendees were not clear on what was what yet.)
  • WSE is for smaller shops and includes a current 20 free licenses to install for Passport and Business Partners.  Additional licenses are sold in 20 user packs (they think) or per processor.  But WSE can only be a single machine.  A maximum of 2000 names users is also a limit
  • It can install a local Cloudscape database for users or utilize a LDAP directory.  No schema changes were stated to be made to the LDAP sources
  • The document management integration with Windows was cool but quite scarily looked like Domino Document Manager on the Win32 integration, but on steroids for the web side.
  • The basic templates and built in features are cool for shops first deploying.  For advanced shops, looking into importing templates and portlets will be a market in itself around this product
  • The java editors were very nice letting users without Microsoft Office actually edit and do some basic word processing functions.
  • You could access with IE 5.5, IE 6 plus Mozilla 1.4 (1.3 could work but lacked some fucntionality) and recent Firefox 1.1 with success
  • If you know Portal or Websphere Application Server you already have some basic skills

Of course, there was a few things I did not like during the show, but some were made up for
  • When they talked about integrating your existing mail infrastructure, they kept saying Exchange at a rate of 3 to 1 over Domino.  I only started paying attention when they kept saying Exchange Portlets.  Unfortunately, most of the audience was Domino already.
  • Chat and awareness worked well, but uses some bizarre ports, not Sametime ones.  Tunneling didn't seem to be an option which could be hard for remote workers at sites or customers.
  • The final half of the show didn't work, as they did not test the load and change the IP addresses from where the were last.  They spent 20 minutes showing where to download it.  They did have some test machines locaded up front to play live on the other system that was running though

by Chris Miller at 02:45:10 PM on Monday, March 14th, 2005
Here is an article with an AOL response...
America Online spokesman Andrew Weinstein, however, maintained that AOL does not monitor, read or review any user-to-user communication through the AIM network, except in response to a valid legal process.

Weinstein told eWEEK.com the clause in question falls under the heading "Content You Post," meaning it only relates to content a user posts in a public area of the AIM service. "If a user posts content in a public area of the service, like a chat room, message board or other public forum, that information may be used by AOL for other purposes," he explained.


by Chris Miller at 11:55:36 AM on Monday, March 14th, 2005
This article at Geek.com was more tuned to a blog entry than the previous articles I wrote here, here and here (ok the E-Pro site for the newsletters is down and I can't grab those links right this second).  But to boldly go forth
In the past few days AOL has updated the Terms of Service for AOL Instant Messenger (AIM) users. The changes have been met with raised eyebrows and anger, as AOL has included clauses that remove all privacy from the user. As part of the new terms AOL reserves the right to record all content posted through the AIM service and use it as it sees fit in the future without any communication with users.

If you read through this article, plus a handful of comments, you will see that AOL has decided that if you use it's products, including chat, they may at any time use portions of your chats as they see fit.  Now, one would presume they could not go through everything line by line.  But what about keyword type searches of the IM chatter on their network?  This is easily done and also can be found in at least one of the Sametime monitoring packages that are available for your enterprise.

This all jumps back to the IM Usage Policy.  AOL is stating it in a well defined policy, no matter how much we agree or disagree.
To agree says yes, this is a free public usage system, that I cannot even expect any privacy.  It goes across networks I do not know or own, into servers that are owned by AOL and then into other sites of systems I do not know or own.  This traffic could be captured in numerous places along the way.

To disagree says I expect some form of privacy.  AOL offers encrypted traffic ability in the recent versions, right?  Well yes they do, but does that still change the rights they have to the actual chat traffic across their servers?  No, not since they are announcing it to you in a EULA type arrangement.  I would expect some of your own companies have not issues that type of agreement with the users.  But I bet you have an Internet usage and e-mail usage policy don't you?

Reading around shows that Microsoft has only stated it does nothing and does with your chat data at all.  I didn't have time to check Yahoo, but ICQ I can imagine will the same as AOL since they are one in the same.

by Chris Miller at 02:40:21 PM on Friday, March 11th, 2005
Image:Sorry for the blog service interruption
I needed to delete a rather large database, over 5GB that was impeding a whole bunch of stuff.  
So I took the liberty of taking down mine, Tom's, Libby's, McGivney's, Jason's, Susan's (her new one which isn't published just yet) and a slew of other blogs.  So this is my public apology, and no they won't get any refund!

by Chris Miller at 09:13:32 AM on Thursday, March 10th, 2005
If Ray Ozzie is now the CTO under Bill, I am curious to see where it heads from here.  More thoughts shortly, I have a conference call.
Microsoft is acquiring Groove Networks and the Groove team will join the Information Worker line of business under the leadership of Jeff Raikes.
·
   Ray Ozzie, Groove Founder and creator of IBM Lotus Notes will take on the role of Chief Technical Officer, reporting to Bill Gates, where he will be working on a broad range of technologies and projects.
·
   The acquisition is expected to be complete in the second quarter of 2005 subject to regulatory approval.
·
   Groove will continue to operate from its Beverly, Mass., headquarters.
·
   There will also be an accompanying press release issued shortly and can be found at http://www.microsoft.com/presspass/press/2005/mar05/03-10GroovePR.asp

by Chris Miller at 07:25:27 AM on Wednesday, March 9th, 2005
We started having an issue on one of our customer's hosted Sametime servers where during the day, at seemingly random times, the MUX service would just die and goa way.  Only to return a short time later when it restarted itself.  Now there is a NSD outfile for the MUX service that shows it is notes a Notes service.  That is awfully confusing when it is a Sametime service that runs on Notes.  So I can see where it gets confused.  The server is also tunneled and was trying to assume the IP address of the internal NIC card that we use for the backup network.  Instead of the external NIC that is NAT to the Internet.

Unfortunately the only technote that is close, and describes the problem almost exactly, has no fix.  The almost exactly part states that you get MUX exception errors in the Windows Event Viewer only when the service terminates normally.  So basically, don't worry about it.  But I am getting the exact error, on the exact operating system version while the server is running and not shutting down.  Still the answer is quite simple:
This issue has been reported to Quality Engineering.


UGH!   Updates on the solution as they come in.

by Chris Miller at 03:43:29 PM on Monday, March 7th, 2005
Here is a great NY Times article on how Apple is trying to get some leaks, well plugged.  Bloggers that do 'reporting' of facts are stating that they are covered under the rights not to disclose their sources, and as always, free speech.
In the physical world, being labeled a journalist may confer little prestige and may even evoke some contempt. But being a journalist can also confer certain privileges, like the right to keep sources confidential. And for that reason many bloggers, a scrappy legion of online commentators and pundits, would like to be considered reporters, too.

If the court, in Santa Clara County, rules that bloggers are journalists, the privilege of keeping news sources confidential will be applied to a large new group of people, perhaps to the point that it may be hard for courts in the future to countenance its extension to anyone.

So as I look at Ed's site, well he reports on what is in the market already, and what he can about the moves IBM makes.  An insiders perspective, yes.  A leak of what goes on? No.  He follows some very fine lines of what to blog and not blog.  So well, in fact, that many IBM'ers probably look to his site for information and others to make sure it always stays clean.

As you see on mine, while I may mention issues we face, I never mention a customer (they might read it and know it is them without fear of being named), nor have I ever listed and employee name here, even in the highest regards.  Why? Because I think that even though I report sometimes, being sensitive to those that do not blog, or want to be shown anywhere, is a reason to respect that.  I have even had site searches on my blog looking for mention of people that work here.

So back the main point.  Where do we lie in the big picture as technical bloggers?  Do we ever report on issues, such as the article mentions, about private information?  Even those of us on the private beta programs get itchy when thinking of writing something that might be deemed as nondisclosure.

by Chris Miller at 10:11:47 AM on Friday, March 4th, 2005
I was going through all the upcoming webcasts and conferences through the Partnerworld site.  I don't do this often enough I know, but I owe some updates to the Lotus Informer Blog this week also.  As I drilled down into the site, and then filtered to just Lotus content, there was a link on the right that caught my eye.
Image:While out reading the IBM website... So I just had to click the first link for Notes tips and what came up, but an IBM page about how wonderful the blog of Alan Lepofsky is.  Heck, Alan even had an animated gif file on his blog the other day.  I think he is taking this serious people!

I am finding that the blogs are growing and trimming at the same time.  What I mean is that more people are popping up blogs while some are dying off slowly.  Unique perspectives and content are awesome to read, but are getting overwhelming to keep up with.  I don't like missing blogs for days on end until I can catch up.  So I am thinking of a rotating blog reading basis.  Setting my RSS into sections and catching up on certain ones each day.

I am just being honest in how my workflow goes and needs to be so I can keep up with everyone.

by Chris Miller at 10:42:48 AM on Thursday, March 3rd, 2005
I missed it, it was Feb 18th.  I didn't even remember

by Chris Miller at 02:45:45 PM on Tuesday, March 1st, 2005
First arrest for spim
A U.S teenager has become
the first person to be arrested on suspicion of sending unsolicited instant messages--or spim. Anthony Greco, 18, was lured from New York to Los Angeles under the pretense of a business meeting. He was arrested upon arrival at Los Angeles International Airport last Wednesday. Greco allegedly sent 1.5 million messages advertising pornography and mortgages. According to reports, the recipients of the messages were all members of the MySpace.com online networking service.

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Yes this is a blatant theft of the outline that Jess uses on her page, but I asked permission. Why?? Because I am a hardcore admin and can make ugly tables to make you developers frustrated, but this was too nice to pass up.

Also Known As: Chris Miller (when awake)

Boring Certifications: (only because someone asked twice)

  • Domino 7 Certified Security Administrator
  • PCLP ND8
  • PCLP ND7
  • PCLP ND6
  • PCLP R5
  • PCLP R4
  • Workplace Collaboration Services 2.5 - Team Collab and Messaging (retired)
  • CLP Collaboration (soon to be retired Aug 2006)
  • random former R4 exams
  • CLI for numerous admin areas including Domino, Sametime and Workplace
  • CLP Insane

Yes, I write some of those dreaded admin cert exams you take. I won't say which ones so you don't come looking for me, but I will say they are the real good recent ones that have been coming out.

Weapons/Equipment:

  • At work an IBM thing
  • At home a plethera of 6 machines with various Windows versions and Red Hat on a wired/wireless LAN
  • A Wii
  • An 8830 Blackberry
  • A Toshiba E740 with 802.11b (yes geek toy)
  • An Apple 40GB iPod that is filled to the brim
  • I cannot even list all of the items I carry I found
  • Compaq RioPort MP3 player (now in storage)
  • An EBook (REB1100) also for travel (Love that darn thing)
  • Verizon and they always seem to know how to find me, damn cell

Animals:

One dog, a Puggle. He eats anything that includes stuffing. Anything

Music:

Non-stop. At my desk, in my car, walking to work and back to my car downtown. In the house there is a crazy zoned set-up for you home automation geeks.

I am a self-proclaimed MP3 fiend, to which I have tried rehab 4 billion times to no avail. Next is the MP3 hard-drive for the car that I found. Now what kind of music you ask? I will never tell.

Languages:

  • Incredibly fast English
  • Very slow Spanish
  • Emoticon-ese
  • Learning Korean
  • HTML
  • Advanced Sarcasm

Geek class special abilities:

  • Notes/Domino overdrive
  • Workplace
  • Sametime
  • Active Directory (huh? kidding)
  • Quickplace
  • LMS, LVC and the other L's of elearning
  • Windoze junk
  • MS Exchange versions
  • LAN
  • TCPIP
  • Server Iron
  • Yeah, yeah it goes on some

Skills:

Get back to you here

Spells:

Hershey’s Stomach of Holding: Jess and I are fighting over who eats more chocolate.

Character Bio:

This will take far more time than I have today. I will start with I was born and still live in St. Louis, MO. Even though for a couple years I was never, ever here and always on the road, this is smack in the middle of the US. Everything is just a few hour flight. That part is nice. No beach/ocean/coast isn't the best. But with the travel I make up for it.

Don't Panic

Looking to find me in person? Here is where I am and will be.





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