A warning if you run the Premier Audio adapter for Sametime
Tags :Sametime SSL Premier
We ran into this issue the past week and I wanted to share this. We have a Sametime server that runs the 7.x code stream with the 7.x Sametime code on top. It also has the Premier Audio Adapter for holding the audio bridge conference portion. Well it suddenly stopped working and communicating with Premier to begin the bridge. IBM seemed to be stumped and pushed us to Premier. Premier says they don't totally "really" support it either since it was developed by IBM and handed to them. So we get stuck in the middle.
Alas, never mind that portion we found the culprit of why it stopped working. Premier updated their SSL certificate on October 4th of this year. The local keyfile had the expired previous certificate. So it just never connected. No warning, no alert, no log. No connection.
We could get no debug variables to place in for the adapter so after a clean install and replace some files I copy in below, all was well once again after a week of running in circles. Good job to Chris O at my office for sticking this through and beating out of them that they changed their SSL after we told them that was an issue a ton of times before we got confirmation.
The AA install program installs a stkeys.jks file that I cant 'open' using Ikeyman, (haven't tried certsrv). So after a re-install i delete the stkeys.jks file that the audio adaptor creates, and then create a new one using Ikeyman. But the Equifax cert ( the SSL cert premiere uses ) isn't included by default so I had to download it and add it to the stkeys.jks.
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On Tuesday, October 30th, 2007 by Chris Miller